Why should travel agents be knowledgeable about travel insurance?

Travel agents should be knowledgeable about travel insurance primarily to help clients understand their coverage options and benefits. This knowledge equips agents to explain the various types of travel insurance available, such as trip cancellation, medical coverage, and baggage loss, and to guide clients in selecting policies that best suit their specific travel needs.

Understanding travel insurance is important for agents because many travelers may not be aware of the potential risks associated with their trips, such as unexpected cancellations, medical emergencies abroad, or loss of personal belongings. By educating clients on these risks and the available insurance options, travel agents can enable them to make informed decisions, ensuring they understand what is covered in their policy and what is not. This can lead to increased client satisfaction, as clients feel more secure and supported in their travel plans.

The other choices suggest reasons that do not align with the ethical role of a travel agent. Convincing clients to purchase unnecessary policies does not foster trust and can damage the agent's reputation. While insurance can mitigate losses, it is not the agent's role to replace losses directly, nor can insurance cover for lack of planning. Overall, being well-versed in travel insurance positions agents as valuable resources for their clients, empowering them to travel with confidence.