Certified Travel Agent Practice Test

Which of the following is NOT a characteristic of a productive team?

1. Clear goals

2. Shared leadership

3. Team members have individual missions

4. Open communication

The correct answer is: Team members have individual missions

A productive team typically operates with a cohesive focus on collective objectives rather than individual goals or missions. Clear goals are essential because they provide direction and a shared purpose for team members, ensuring everyone is engaged towards a common outcome. Shared leadership fosters collaboration and empowers all members to contribute ideas and take initiative, enhancing team dynamics. Open communication is crucial as well, allowing for the exchange of ideas, feedback, and addressing issues promptly, which strengthens trust and teamwork. In contrast, when team members have individual missions, it can lead to fragmented efforts and a lack of alignment within the team. This divergence can hinder collaboration and may prevent the team from achieving its overall goals effectively. Thus, having individual missions does not support the concept of a productive team, making it the option that does not align with the characteristics typically associated with effective teamwork.