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What is a recommended action when accepting an online payment?

  1. Proceed without verifying client information

  2. Utilize payment security features

  3. Ask the client for references

  4. Only check the recipient's bank information

The correct answer is: Utilize payment security features

Utilizing payment security features is essential when accepting online payments to protect both the transaction and the sensitive information of the client. Security features can include encryption protocols like SSL (Secure Sockets Layer), secure payment gateways, and fraud detection systems that help safeguard against unauthorized access and potential fraud. By implementing these security measures, a travel agent can ensure that payment data remains confidential and reduce the risk of data breaches or financial loss. Verifying client information is important, but it should not be done at the expense of employing security measures during the transaction process. Asking clients for references or checking only the recipient's bank information does not provide a comprehensive approach to securing online payments. Therefore, using security features is the most effective and responsible action to ensure safe online transactions.