What is a hallmark of a good travel agent when managing last-minute requests?

A hallmark of a good travel agent when managing last-minute requests is flexibility and resourcefulness. This quality is essential because travel situations can often change unexpectedly, and clients may require quick adjustments to their itineraries. A travel agent who is flexible can adapt to new information, explore alternative solutions, and find creative ways to meet the client's needs while ensuring a seamless travel experience.

This adaptability allows the agent to respond effectively to emergencies, changes in flight schedules, or last-minute bookings. Resourcefulness complements this flexibility by enabling the agent to leverage their knowledge, contacts, and available tools to secure the best possible outcomes for their clients in urgent situations. This skill is particularly valuable in the travel industry, where customer satisfaction hinges on the agent's ability to handle unpredictable scenarios efficiently and effectively.