Certified Travel Agent Practice Test

How should a travel agent handle a suspicious transaction?

1. Complete it without hesitation

2. Confirm with the employer

3. Ignore the red flags

4. Proceed and document afterward

The correct answer is: Confirm with the employer

A travel agent should confirm with the employer when faced with a suspicious transaction to ensure that appropriate protocols are followed. This approach prioritizes due diligence and helps mitigate any potential risks related to fraud or security issues. In a professional setting, it's important to maintain transparency and communication, especially when something appears amiss, which might involve confirming the details of the transaction with a supervisor or manager. By doing so, the agent not only protects the interests of the client but also adheres to the agency's policies regarding financial transactions. Involving a higher authority ensures that there is accountability and a proper response plan in place, which is crucial when dealing with potentially fraudulent activity. This option reinforces the importance of a collective approach to security and ethical standards in the travel industry.