Certified Travel Agent Practice Test

After qualifying the client and conducting destination research, what is the next step when planning itineraries?

1. Finalize accommodation details

2. Book arrival and return air

3. Research local customs

4. Create a packing list

The correct answer is: Book arrival and return air

When planning itineraries, the next logical step after qualifying the client and conducting destination research is to book arrival and return air. This step is crucial because securing flights establishes the framework for the entire trip, including the client’s travel dates and overall schedule. By finalizing air travel arrangements, you can then proceed to arrange other elements of the trip, such as accommodation and activities, to fit within those specific travel dates. Establishing flights first helps in managing availability and pricing, which can fluctuate. It ensures that the itinerary can be realistically executed, which is essential for providing a cohesive and enjoyable travel experience. Without confirmed air travel, other reservations can become problematic, as they could either conflict with the actual travel dates or lead to unnecessary costs if changes are needed later. The other options, while important components of trip planning, are typically dependent on having confirmed flights. Finalizing accommodation details, researching local customs, and creating a packing list are all subsequent steps that can only be performed effectively once the travel dates and arrival/departure points are settled.